Privacy policy

Savendo ("we," "our," or "us") operates the online store savendo.myshopify.com, where we sell clothing, caps, and related products to customers in the United States.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our store, place an order, or otherwise interact with Savendo.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or shop with Savendo, we may collect information that you provide directly to us, including:

  • Your name

  • Email address

  • Shipping address

  • Billing address

  • Phone number, when provided

  • Payment and transaction information

  • Products you purchase or add to your cart

  • Information you provide when subscribing to our newsletter or marketing communications

  • Any other information you voluntarily provide to us

We may also automatically collect certain information when you visit our website, such as:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages or products viewed

  • Referring website

  • General information about how you interact with our store

  • Cookies and similar technologies

Some of this information may be collected through Shopify and third-party services that help us operate our store.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Process payments

  • Ship your purchases

  • Provide order confirmations and shipping updates

  • Respond to customer requests

  • Provide customer service

  • Improve our products, website, and shopping experience

  • Prevent fraud, abuse, and unauthorized transactions

  • Maintain the security of our store

  • Send marketing communications when permitted by law

  • Analyze website traffic and customer interactions

  • Comply with applicable legal and regulatory requirements

3. Shopify

Our store is hosted and powered by Shopify. Shopify provides the ecommerce platform that allows us to sell our products, process transactions, and operate our online store.

Shopify may process personal information in connection with your use of our store. For more information about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy.

4. Payment Information

Payments made through our store may be processed by Shopify and/or third-party payment providers.

We generally do not have direct access to or store your complete payment card information. Payment providers may collect and process payment information according to their own privacy policies and security practices.

5. Sharing of Information

We may share personal information with service providers and business partners when reasonably necessary to operate Savendo, including providers that assist with:

  • Shopify and ecommerce services

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Website analytics

  • Marketing and advertising

  • Fraud prevention and security

  • Customer service

We may also disclose information when required to do so by law, legal process, court order, or governmental request, or when necessary to protect our rights, customers, property, or the security of our services.

We do not sell your personal information for money.

6. Cookies and Similar Technologies

Savendo and Shopify may use cookies, pixels, web beacons, and similar technologies to operate the website, remember preferences, understand how visitors use our store, provide security, and support advertising or analytics.

You may be able to control certain cookies through your browser settings or available privacy controls.

Depending on your location and applicable law, you may also have choices regarding certain cookies, targeted advertising, or the sharing of personal information.

7. Marketing Communications

If you choose to subscribe to marketing communications, we may use your email address to send you information about products, promotions, launches, or other updates from Savendo.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

Even if you opt out of marketing communications, we may still send you necessary transactional messages, such as order confirmations, shipping notifications, or other service-related communications.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business and transaction records, preventing fraud, resolving disputes, and complying with legal obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

9. Data Security

We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

10. Your Privacy Rights

Depending on the state where you live and applicable U.S. privacy laws, you may have certain rights regarding your personal information.

These rights may include, where applicable:

  • The right to know what personal information is collected or processed

  • The right to request access to certain personal information

  • The right to request correction of inaccurate information

  • The right to request deletion of personal information

  • The right to opt out of certain sales or sharing of personal information

  • The right to opt out of certain targeted advertising

  • The right not to receive discriminatory treatment for exercising applicable privacy rights

The availability and scope of these rights depend on applicable law and may vary by state.

Shopify provides privacy and customer-data tools that merchants can configure based on the regions in which they operate.

11. Children's Privacy

Our store is not intended for children under the age required by applicable law to provide consent to the processing of their personal information.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, appropriate steps may be taken to delete that information where required by law.

12. Third-Party Services and Links

Our store may use third-party services, applications, advertising platforms, analytics providers, payment providers, shipping providers, or other technologies.

Third-party services may collect or process information according to their own privacy policies. We encourage you to review the privacy policies of third-party services that you use through our store.

Our website may also contain links to third-party websites. Savendo is not responsible for the privacy practices or content of websites that we do not operate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

14. Governing Privacy Requirements

This Privacy Policy is intended to describe Savendo's general privacy practices. The specific privacy rights and obligations applicable to you may depend on your state of residence and other circumstances.

Savendo will handle personal information in accordance with applicable privacy laws and regulations.